Refund policy
Return & Refund Policy
Blind Box – Final Sale Policy
All of our products are sold as blind boxes, meaning each box contains a randomly selected doll along with a keychain card and bag. The specific doll inside is a surprise and cannot be chosen.
Because of the blind box nature of this product:
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Designs are randomly packed
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Specific variations are not guaranteed
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Duplicates are possible
For this reason, all sales are final.
We do not accept returns, refunds, exchanges, or cancellations.
Please be sure you understand and accept the surprise element before completing your purchase.
Sealed & Limited Product
Each blind box is carefully inspected and securely packaged before shipment to ensure it meets our quality standards.
Once a blind box is opened, the contents cannot be verified or resold as a sealed surprise item. Therefore, opened products are not eligible for return under any circumstances.
All items are sold as-is.
Order Responsibility
Customers are responsible for:
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Reviewing product details before purchase
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Understanding the random blind box format
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Entering the correct shipping information at checkout
Orders cannot be modified or canceled once placed.
Agreement to Policy
By completing your purchase, you acknowledge and agree to this Final Sale Policy and understand that this is a random blind box product.